ResMed ReSupply (formerly CareTouch Communications, Inc.) gives healthcare providers a simple, patient-focused way to stay in touch, build, and manage patient populations.
In July, 2015, CareTouch was acquired by ResMed, and changed its name to ResMed ReSupply. Now, a bigger and stronger company, we enable our Home Medical Equipment providers to seamlessly and consistently stay in touch with their patients. Through our automated phone system, live call team, email, and the Web, we contact active patients to ensure their supplies are ordered right on time. The outreach is customized for your business, ensuring a therapy-focused approach that reaps resupply revenues and reduces your cost per patient.
Our Vision: To enrich patient-provider relationships through innovative communication solutions.
Our Mission: We are compassionate communicators partnering to improve people’s health.
Our patient portal allows you to manage and monitor your patient population. You receive weekly response reports by email, or can log in real time at your convenience. ResMed ReSupply is patient-focused for:
- Sleep therapy resupply
- Diabetic resupply
- Clinical follow-up
- Oxygen equipment replenishment
- O2 surveys
- Nebulizer resupply
- Patient surveys
- Manufacturer recall notification
- Other, customized encounters